The Payments Industry & Merchant Credit Card Program Experts

Case Studies


Renegotiation Support-Leading Travel Consolidator

  • Our client, a travel consolidator, has a successful long-standing relationship with its card issuer and payment network
  • The card issuer was seeking to pro-actively extend the current relationship (thereby avoiding an RFP process)
  • The card issuer provided a set of proposed financial and contractual terms and conditions
  • Our client was seeking a fairness opinion relative to the proposed economics and contract terms
Engagement Objectives
  • Provide industry benchmarking and best practices concerning proposed economics and contract terms
  • Identify areas of opportunity & concern
  • Develop negotiating terms and strategy
  • Lead renegotiation efforts with the card issuer
  • Identified more than two dozen proposal gaps versus marketplace for similar programs
  • Secured new agreements with the card issuer and avoided a full RFP process
  • Significantly enhanced the card issuer’s financial proposal exceeding client expectations
  • Critical contract rights were secured. Prior to our involvement, these rights were characterized as deal-breakers by the card issuer

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